Support

For installation, catalogue sync or order-forwarding support, email [email protected].

Include with your request

Include your .myshopify.com store domain, the affected product SKU or Shopify order number, and the date and time the issue occurred. Do not email customer passwords or Shopify access tokens.

Useful checks

Product activity appears on the Feedback page. Order delivery status, the payload sent to LPD and any API error appear on the Orders page inside Shopify admin.